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Deposits, Withdrawals and Account Verification on m00

Your m00 account connects directly to the wallets and banks you already use — Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX — so moving money in and out follows the same flow as any other app on your phone.

Touch 'n Go eWalletBoostGrabPayDuitNow & FPXSecure account verification
m00 Deposits, Withdrawals and Account Verification on m00
ACCEPTED PAYMENT RAILS

Payment Methods on m00

Every payment method listed here works with your existing Malaysian wallet or bank setup. No new accounts needed — if you already use any of these, your m00 cashier is ready for them. Access depends on the payment provider's availability and local law in your region.

Touch 'n Go eWallet Send from your TNG eWallet balance directly. Works on both deposit and withdrawal flows inside the m00 cashier.
Boost Link your Boost wallet for quick transfers. Confirms through the Boost app using your usual PIN or biometric.
GrabPay Use your GrabPay balance to fund your m00 account. The transfer screen shows the Grab reference for your records.
DuitNow Transfer via DuitNow to your registered bank — works with Maybank2u, CIMB Clicks and other DuitNow-enabled banks in Malaysia.
FPX Direct online banking via FPX. Choose your bank from the FPX selector and authorise through your bank's secure login.
m00 Account Verification Keeps Your m00 Balance Safe

Account Verification Keeps Your m00 Balance Safe

Identity verification on m00 is the step that ties your account to you specifically — it means no one else can request a withdrawal from your balance. We ask for a clear image of your Malaysian identity document (MyKad) and, in some cases, a selfie holding it. Upload both through the verification section under account settings. Once our team reviews the submission,

your account is marked verified and withdrawals are released without the extra prompt. Verification also means our support team can recover your account faster if you ever lose access.

  • Open account settings — Tap your profile icon and go to the verification section — it shows the current status of your account.
  • Upload your MyKad — Take a clear photo of the front and back of your MyKad and upload both images directly from your phone.
  • Submit a selfie if requested — Some accounts require a selfie holding your MyKad to confirm you are the document holder — follow the on-screen prompt.
  • Await confirmation — Our team reviews submissions and updates your verification status; you will see the change reflected inside your account settings.
m00 Withdraw Funds Back to Your Wallet

Withdraw Funds Back to Your Wallet

When you want to move winnings out, head to the cashier and select the withdrawal tab. You can send funds back to your Touch 'n Go eWallet, Boost or GrabPay account, or use DuitNow to a registered Malaysian bank account. Your name on the m00 account must match the name on the receiving wallet or bank — mismatches delay processing on our

end. If your account has not completed identity verification yet, the system will prompt you to do so before the withdrawal is released. There are no hidden fees on our withdrawal side.

  • Go to the withdrawal tab — Inside the cashier, switch to the withdrawal section and select your payout destination — wallet or bank account.
  • Enter the withdrawal amount — Type the amount in RM. The screen shows your available balance so you know exactly what can be withdrawn.
  • Complete identity verification if prompted — If your account is unverified, you will be directed to upload your MyKad or equivalent document before the withdrawal proceeds.
  • Confirm and track — After confirmation, check your transaction history inside your m00 account to monitor the withdrawal status.
m00 Put Money Into Your m00 Account

Put Money Into Your m00 Account

Adding funds to your m00 account takes a few taps. Open the cashier from the main menu, pick your preferred rail — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — and the screen shows you exactly where to send the transfer. Once you confirm from your wallet or banking app, the balance updates on our end. We do not charge

a deposit fee on our side, though your wallet provider's own terms apply. Keep your receipt reference handy if you ever need to follow up with our support team.

  • Open the cashier — Log in and tap the cashier icon from the account menu on the m00 homepage.
  • Choose your payment method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX from the deposit screen.
  • Enter the amount and send — Key in how much you want to add, then confirm the transfer from inside your chosen wallet or banking app using your PIN.
  • Balance updates — Your m00 account balance reflects the deposit once our system receives the confirmation from the payment rail.

Frequently Asked Questions About m00 Banking

These are the questions our account holders ask most often about deposits, withdrawals and verification. If your question is not here, reach out through the live chat channel inside your m00 account.

Minimum deposit amounts are shown on the cashier screen for each payment method. The figure can vary by rail, so check the deposit page directly before sending.

You can withdraw to a different supported method such as DuitNow or GrabPay, but the receiving account name must match the name registered on your m00 account.

Take a screenshot of the Boost transaction reference and contact our live chat support. We will cross-check the payment record on our end and resolve it from there.

We aim to review verification submissions as quickly as possible. You will see your account status update inside settings once the review is complete — no guessing needed.

m00 does not charge a fee on our side for withdrawals. Your wallet or bank provider may apply their own standard transfer fees, which are outside our control.

The most common reasons are an unverified account or a name mismatch between your m00 profile and the receiving wallet. Complete verification or update your account details to resolve it.
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m00 Deposits & Withdrawals

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.